> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wittify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Wittify

> What Wittify is, what each of the five products does, and how the dashboard fits together. Read this once before you build anything else.

<Note>
  Wittify is a unified workspace with **five products**, accessible from the **system switcher** at the top of the sidebar. You sign in once, switch products in one click, and your account, billing, profile, notifications, and team settings are shared across all of them. This page is the orientation map. Pick a product card to jump straight in, or skim the sections below for what each one does.
</Note>

## The five products

Every product in the table below has its own page in the docs sidebar (start at the **Overview** under each system) and matches the system switcher labels in the app verbatim.

| System                       | What it is                                                                                                                                                                                                    | Where to start                                                           |
| ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ |
| **AI Agents**                | No-code builder for **Text**, **Voice**, and **Hybrid** assistants. Embed on a website, WhatsApp, Messenger, Instagram, X, Telegram, Twilio, Telnyx, SIP Trunk, and WhatsApp Calls.                           | [AI Agents Overview](/en/Systems/AI-Agents/Overview)                     |
| **Speech to Text (Faheem)**  | Arabic-first transcription engine. Upload audio, transcribe live in your browser, edit speakers and timestamps, export as PDF, DOCX, or TXT.                                                                  | [Speech to Text Overview](/en/Systems/Speech-to-Text/Overview)           |
| **Text to Speech (Faseeh)**  | Natural-sounding voice synthesis. Bring your own text, pick a voice, clone or design a brand-specific voice.                                                                                                  | [Text to Speech Overview](/en/Systems/Text-to-Speech/Overview)           |
| **Contact Center QA**        | Analytics over your call center recordings: sentiment, intents, speaker timeline, alerts, agent scorecards, compliance, volume forecasting, ask-and-visualize, and a streamed narrative report (TimeLens AI). | [Contact Center QA Overview](/en/Systems/Contact-Center-QA/Overview)     |
| **Chat with Your Documents** | Conversational search over your uploaded documents (RAG with citations) plus read-only SQL over your databases (Text-to-SQL with auto charts). One chat surface, two engines.                                 | [Chat with Documents Overview](/en/Systems/Chat-with-Documents/Overview) |

<CardGroup cols={2}>
  <Card title="AI Agents" icon="robot" href="/en/Systems/AI-Agents/Overview">**Build AI Agents That Actually Act.** Voice and text agents that don't just answer, they take action across your stack.</Card>
  <Card title="Faheem · Speech Recognition" icon="microphone" href="/en/Systems/Speech-to-Text/Overview">**Speech-to-Text That Actually Understands.** Arabic-first ASR. Sub-300ms latency. Code-switching ready.</Card>
  <Card title="Faseeh · Text-to-Speech" icon="volume-high" href="/en/Systems/Text-to-Speech/Overview">**Voice So Natural, You'll Forget It's AI.** Expressive multilingual voices trained on native speakers.</Card>
  <Card title="Contact Center QA" icon="headset" href="/en/Systems/Contact-Center-QA/Overview">**AI That Reviews Every Interaction, Human or AI.** Score every call and chat automatically.</Card>
  <Card title="Chat with Your Documents" icon="file-magnifying-glass" href="/en/Systems/Chat-with-Documents/Overview">**Cite Every Answer.** Hybrid RAG and Text-to-SQL with auto-generated charts and citations.</Card>
  <Card title="Account" icon="user" href="/en/Account/Profile-Settings">Profile, notifications, activities, billing.</Card>
</CardGroup>

## How the dashboard is laid out

When you sign in at [app.wittify.ai](https://app.wittify.ai), you land in the AI Agents dashboard by default. Three areas of the screen stay constant, no matter which product you're in:

| Area                     | What it holds                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sidebar (start edge)** | Product logo at the top, the **system switcher** dropdown right below it, the navigation for the active product in the middle, and the shared **Plan card**, **Sub-users**, **Notification Settings**, **Settings**, and **Help** entries at the bottom. The sidebar is theme-aware, collapses to a 60-pixel rail on desktop with the toggle button below the logo, and slides in from the start edge on mobile via the hamburger menu. |
| **Topbar**               | Page-specific breadcrumbs on the start edge, then a row of icons on the end edge: **language switcher** (EN / AR), **theme toggle** (light / dark / system), **notifications bell**, and your **profile avatar**. The avatar dropdown holds **Settings**, **User Activities**, **Plans and Subscriptions**, and **Log Out**. The notifications bell shows *No notifications. You're all caught up* when there is nothing to read.       |
| **Floating chat widget** | The Wittify marketing chat is mounted on every page. The bottom-end corner shows a circular launcher; click it to chat with the Wittify support agent. The action bars on every settings page reserve extra end-side padding so the launcher never covers the **Save Changes** button.                                                                                                                                                  |

The **system switcher** in the sidebar is the only way to change products. Pick AI Agents to land on the AI Agents dashboard; pick any other product to land on its home page.

## What every Wittify account has

These show up regardless of which product you opened the app from:

| Account-wide page           | Where it lives                                                    | What it does                                                                                                                                                                            |
| --------------------------- | ----------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Profile Settings**        | Profile dropdown → **Settings**, or sidebar **System → Settings** | Personal info, time zone, company, two-factor authentication, reset password, delete account. Saudi Tech logo shown for visitors detected from Saudi Arabia.                            |
| **Notification Settings**   | Sidebar **System → Notification Settings**                        | Five email toggles: Tickets and Leads (instant + daily digest), Billing (80% and 100% quota alerts), and Newsletter. All on by default.                                                 |
| **User Activities**         | Profile dropdown → **User Activities**                            | Audit log of every login and action on your account. IP, browser, OS, country, action type, date, and time.                                                                             |
| **Plans and Subscriptions** | Profile dropdown → **Plans & Subscriptions**                      | Four tabs: **Overview**, **Plans & Add-Ons**, **Payment Method**, **Billing History**. Country / currency selector at the top of Plans & Add-Ons mirrors what the marketing site shows. |

Open the [Account section](/en/Account/Profile-Settings) for the page-by-page reference.

## Built for Arabic

| Capability              | What it means                                                                                                                                                                   |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **100+ languages**      | Every product can transcribe, generate, and converse in 100+ languages.                                                                                                         |
| **25+ Arabic dialects** | Modern Standard Arabic, Najdi, Hejazi, Egyptian, Levantine, Moroccan Darija, Tunisian, Algerian, Libyan, Sudanese, Yemeni, Bahraini, Qatari, Omani, Kuwaiti, Emirati, and more. |
| **Mixed-language**      | Agents and transcription gracefully handle code-switching (e.g. Arabic + English in one sentence).                                                                              |

## Where to go after this page

<CardGroup cols={3}>
  <Card title="First-Time Setup" icon="rocket" href="/en/Quick-Start/First-Time-Setup">Create your account, complete your profile, and prepare for your first agent.</Card>
  <Card title="Best Practices" icon="lightbulb" href="/en/Quick-Start/Best-Practices">Guidelines for accuracy, brand consistency, and a smooth human handoff.</Card>
  <Card title="Plans and Billing" icon="credit-card" href="/en/Quick-Start/Plans-and-Billing">Sandbox, Starter, Scale, Pro, Enterprise, with top-ups and add-ons.</Card>
  <Card title="FAQ" icon="circle-question" href="/en/FAQ/Frequently-Asked-Questions">Hundreds of answers across all five products.</Card>
  <Card title="AI Agents Overview" icon="robot" href="/en/Systems/AI-Agents/Overview">Most users start here. Wizard, Manage Agent, Test Your Agent.</Card>
  <Card title="Account" icon="user" href="/en/Account/Profile-Settings">Cross-system pages: profile, notifications, activities, billing.</Card>
</CardGroup>

## Common questions

<AccordionGroup>
  <Accordion title="Do I sign up once for all five products?">
    Yes. One Wittify account gives you access to every product. Switch between them with the **system switcher** in the sidebar. Billing, profile, notifications, and team are shared across all of them.
  </Accordion>

  <Accordion title="I clicked Text to Speech (Faseeh) but the page says Coming Soon.">
    The Coming Soon page only shows on products you do not have access to yet, or on placeholder routes. AI Agents, Contact Center QA, Chat with Your Documents, Speech to Text, and Text to Speech are all live; if you see Coming Soon for one of these, refresh the page or sign out and back in.
  </Accordion>

  <Accordion title="The interface jumped from English to Arabic when I clicked the language switcher.">
    That is correct. The switcher flips the URL prefix, the page reloads, the layout mirrors (sidebar moves to the right edge, menus open from the right), and the font changes to **IBM Plex Sans Arabic**. Click again to flip back.
  </Accordion>

  <Accordion title="The floating chat bubble in the bottom corner, what is that?">
    That is the Wittify support widget. Use it to chat with our support agent, schedule onboarding, or ask product questions. It is not the same as the agents you build inside AI Agents; those are previewed via **Test Your Agent** on each agent's manage page.
  </Accordion>

  <Accordion title="I do not see all five products in the system switcher.">
    Some plans gate access to specific products. Open **Plans and Subscriptions** in the profile dropdown to see your current plan and either upgrade or contact sales.
  </Accordion>

  <Accordion title="Where do I find the docs for the agent I built?">
    The agent's settings live under **AI Agents → Manage Agent → Agent Settings**. The seven configurable sections (Text Settings, Voice Settings, Appearance, Knowledge Base, Tickets and Leads, Integrations and Tools, Deployment) each have their own deep-dive in the [AI Agents Wizard Steps](/en/Systems/AI-Agents/Overview) group.

    ***

    > 💡 **Need help getting started?**
    > Book a **free onboarding session** with one of our Customer Success Engineers and get personalized guidance on setting up your first Wittify product.
    >
    > 📅 **Book here:** [Schedule a Free Onboarding Session](https://calendly.com/d/cv9n-48c-kr2/wittify-ai-support-team)
  </Accordion>
</AccordionGroup>