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💬 Creating a Text AI Agent

The Text AI Agent in Wittify.AI enables real-time chatbot interactions via typed conversation. This guide walks you through each step of the creation flow.

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🧩 1. Basic Configuration

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Required Fields:

  • Agent Name: Internal reference for your AI agent.
  • Core Instructions: Describe the main goal of this agent. You can use pre-built (or pre-defined templates) such as customer support agent, sales agent, technical support agent, live chat companion agent, lead qualification agent, hr specialist agent, and marketing agent.
  • Starter Questions:
    • Shown as clickable prompts to guide users
  • Temperature:
    • Controls creativity: 0 = more accurate, 1 = more creative

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🎨 2. Appearance Settings

You can fully customize how your chatbot appears:
  • Bot Avatar: Upload a profile image (.jpg, .png, .webp).
  • Accent Color: Widget’s theme color.
  • Position: Left, Center, or Right of the screen.
  • Font: Pick a font for all widget text (e.g., Times New Roman).
  • Widget Behavior:
    • Toggle Wittify branding visibility.
    • Toggle whether the widget opens automatically.

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📚 3. Knowledge Base Training

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📁 Upload Files

Drag and drop PDF, DOC, or XLS files (max 100MB) to train your AI. Provide URLs to pull relevant web content.

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❓ Add FAQs

Manually define question-answer pairs to improve performance. Click Upload and Train after each step.

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⚙️ 4. Languages

  • Choose the languages your bot can respond in (e.g., English, Arabic, Spanish, and/or French).

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Advanced Options

  • Header Title: Label shown at the top of the chatbot.
  • Header Subtitle / Tagline: Short tagline shown directly under the header title. Use it to communicate the bot’s purpose.
  • Welcome Message: Displayed when the agent first opens. Should invite the user to engage naturally.
  • Text Input Field Placeholder: This is the placeholder text inside the input box before the user types.
  • Disclaimer Text: A line displayed to notify users of potential limitations or errors in AI behavior.

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🔌 5. Integrations

Connect your bot with:
  • Salesforce: For managing customer support
  • Calendly, Google Calendar, Cal: For scheduling

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🌐 6. Deploy & Embed Agent

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Embed in Website

  • Use the script snippet to place the agent in your app or landing page.

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Set Allowed Domains

  • Only defined domains can load the widget.

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Messaging Channels

  • Connect your agent to:
    • WhatsApp
    • Instagram
    • Messenger

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✅ Final Step

Click Save Changes to apply all configurations.
🚀 Your Text Agent is now live and ready to assist users!