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🎙️ Creating a Voice AI Agent

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🧩 1. Basic Configuration

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Required Fields:

• Agent Name: Internal reference for your AI agent.
• Core Instructions: Describe the main goal of this agent. You can use pre-built (or pre-defined templates) such as customer support agent, sales agent, technical support agent, live chat companion agent, lead qualification agent, hr specialist agent, and marketing agent.
• Starter Questions:
  • Shown as clickable prompts to guide users
• Temperature:
  • Controls creativity: 0 = more accurate, 1 = more creative

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🎨 2. Widget Appearance

• Bot Avatar: Upload a profile image (.jpg, .png, .webp).
• Accent Color: Widget’s theme color.
• Position: Left, Center, or Right of the screen.
• Font: Pick a font for all widget text (e.g., Times New Roman).
• Widget Behavior:
  • Toggle Wittify branding visibility.
  • Toggle whether the widget opens automatically.

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🌐 3. Voice Settings

• Voice Selection: Pick a voice provider (e.g., ElevenLabs voice like “Sarah”).
• Auto Detect Language: Automatically switch language based on user speech.
• Toggle Allow Interruption: Allow user to interrupt while the agent is speaking.

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🔧 Advanced Settings

• End call on silence: If there’s no audio input from the user for 60 seconds, the call will automatically end.
• Max call length: The AI call will automatically end after 10 minutes, regardless of the conversation state.
• Time before widget pop up: Time delay before the AI widget appears on the screen after a trigger event.
• min_speech_duration: The shortest time the AI considers as valid speech from the user.
• min_silence_duration: Defines how long a pause must be before the AI interprets it as “silence” and possibly takes action.

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📚 4. Knowledge Base Training

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📁 Upload Files

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🔗 Add Web Links

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❓ Add FAQs

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⚙️ 5. Languages

• Choose the languages your bot can respond in (e.g., English, Arabic, Spanish, and/or French).

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Advanced Options

• Header Title: Label shown at the top of the chatbot.
• Header Subtitle / Tagline: Short tagline shown directly under the header title. Use it to communicate the bot’s purpose.
• Welcome Message: Displayed when the agent first opens. Should invite the user to engage naturally.
• Text Input Field Placeholder: This is the placeholder text inside the input box before the user types.
• Disclaimer Text: A line displayed to notify users of potential limitations or errors in AI behavior.

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🌐 6. Deploy & Embed Agent

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Embed in Website

• Use the script snippet to place the agent in your app or landing page.

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Set Allowed Domains

• Only defined domains can load the widget.

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✅ Final Step

🎉 Your Voice Agent is now ready to go live!